Support
Kept is a habit tracker for iPhone, iPad and Android. If something isn't working, the answers below may help. If not, get in touch.
My devices aren't syncing.
Pair them from Settings › Devices, by scanning one's QR code with the other. Devices sync while Kept is open on them: nearby ones directly, and others through the relay whenever each one opens the app. An Android phone needs to be on the same Wi-Fi as the other device to sync nearby.
A reminder didn't come.
Check that notifications are allowed for Kept in your device's settings, and that Focus or Do Not Disturb isn't holding them. Kept only reminds you on days a habit is due and not done yet, and never for a paused or kept habit.
Something I checked off after midnight counts for the wrong day.
Settings › Day ends at sets when your day ends, from midnight to 6am. Until then, it's still the day before.
Where did a habit go?
Paused habits are under Paused at the bottom of Today, and kept ones on the Kept shelf just below. Habits you stopped are in Settings › Archived.
What do the colored squares mean?
Settings › What the squares mean explains each one.
Contact
You can also use the Quad.codes contact page.
- Email: help@pvinis.com
- Twitter: @pvinis
- Bluesky: @pav.vin